Computer Repair Rates

Computer Repair – Laptop Repair

Remote IT Support – $50 /hr *
Useful for software troubleshooting, program installation, and updates. I provide remote computer support for error messages, a slow computer, email problems, and much more. If your computer has high speed internet, can still open a browser and see this site, I can usually fix it remotely. By appointment only. Evening appointments are available on request.

On-Site Computer Service Call – $65/hr *
On-site service is available. 1 hour minimum charge, then billed per 15 minutes rounded up. We service Dutchess and surrounding counties. Requires someone 18 years or older to be present. By appointment only. 1 hour minimum charge. A $35 call out fee/travel charge will be added.

Free phone or in-shop computer repair estimate *
Please call when you have a computer service need. I will spend a few minutes giving you free assistance to determine the problem. If the problem requires a service appointment or advanced troubleshooting diagnostics, I can schedule that too. * For advanced troubleshooting diagnostics, there will be a minimum diagnostic charge of $35.

Pick-up and drop-off service within 15 miles of our store locations – $25
Requires an appointment at least one day in advance. Requires someone 18 years or older to be present. On-site service billed additionally. Does not include parts and labor.

Service DescriptionRate
Phone DiagnosticFree of Charge (15 Minutes)
Virus Removal / System Optimization$75
Operating System Recovery / Factory Reset$75
Data Backup / Operating System Restore$99
Hard Drive Imaging$99 per Drive
Laptop Screen Replacement (PC)$65 (Parts not included)
Laptop Screen Replacement (MAC)$85 (Parts not included)
Laptop Power Jack (DC) replacement$75
Motherboard Replacement (Laptop - parts not included)$125
Motherboard Replacement (Desktop - parts not included)$99
Home Wireless Configuration $50 / hr
Data Backup (Up to 10GB - DVD, USB)$50
Data Backup (10GB to 100GB - DVD,USB)$75
Data Backup (Over 100GB - DVD, USB)$100
Data Recovery (No charge if non-recoverable)$65/hr
Travel Fee (Up to 50 Miles)$25
Drop-Off FeeFREE
Remote Support (Out of Scope)$50 / hr
On-Site Repair Services (Out of Scope)$65 / hr

Payment is due on date of service and payable to Dutchess Computers.

  • Credit Card (Visa, Mastercard, Amex, Discover) via┬áPaypal
  • Cash
  • Paypal

* Note: For each service, the hourly charge is also the minimum charge. After one-hour, billing is calculated in 15 minute increments rounded up. Service rates are for labor only and excludes parts. By appointment only.

Our Guarantee – All repairs come with a 30 day labor warranty. If your computer breaks down with the same problem within 30 days of the repair, we will fix it free of any labor charge. Any warranty work or repairs must be diagnosed and performed by Dutchess Computers or the warranty is void. No warranty for virus or spyware infections. Parts used for repairs, or any equipment sold to you are subject to the manufacturer’s warranty only. Generally this lasts for 12 months, but please ask for the details specific to the parts or equipment that you purchase. All sales are final, no cash refunds. If you are not 100% delighted with any of our services, Dutchess Computers will do everything reasonable to resolve the problem for you.